Shipping & Delivery Policy

1. Delivery Timelines

We understand the excitement of receiving your new wardrobe pieces. Our standard delivery times are as follows:

• Within Karachi: Orders are delivered within 2 working days.

• Outside Karachi (Nationwide): Delivery typically takes 3 to 5 working days.

2. Order Processing

• Orders are processed Monday through Saturday, excluding public holidays.

• During peak seasonal launches or promotional periods, processing times may vary slightly, but we always aim for the fastest turnaround possible.

3. Order Verification

• For Cash on Delivery (COD) orders, a representative may contact you via phone or WhatsApp for order verification before dispatch.

• Please ensure your contact number and delivery address are accurate to avoid any delays in the 2–5 day delivery window.

4. Shipping Charges

• Shipping costs are calculated at checkout based on your location and the weight of the items in your cart.

• We may occasionally offer free shipping promotions on specific order values.

5. Tracking Your Order

• Once your order has been dispatched, you will receive a tracking number via email or SMS to monitor your shipment's progress.

6. Need Assistance?

If your order is delayed beyond the specified timeline or if you have questions regarding your shipment, please reach out to our support team:

• WhatsApp & Support: +92 332 732 8774

• Email: shawahofficial1@gmail.com

• Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM